Privacy Policy

This privacy policy explains how Dijital Çözümler A.Ş. collects, uses, and protects your personal data when you visit our site or use our services. We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Turkish data protection legislation.

Data Controller

The data controller responsible for processing your personal data is:

Dijital Çözümler A.Ş.
No: 20
Ahi Evran Caddesi, Kat: 5, Daire: 55
Istanbul, Istanbul Province, 34398
Turkey

Personal Data We Collect

We may collect and process various types of personal data depending on your interaction with our site and services. This may include:

• Contact Information: If you contact us or request information, we may collect your name, email address, phone number, and any information you provide in your communication.
• Usage Data: Information about how you use our site, such as pages visited, links clicked, time spent on pages, and referring websites.
• Technical Data: Information about the device and technology you use to access our site, including your IP address, browser type and version, operating system, and time zone setting.
• Information you provide voluntarily: Any other information you choose to provide to us when using our site or interacting with us.

We do not collect sensitive personal data (such as health information, racial or ethnic origin, political opinions, religious beliefs, or sexual orientation) through our site unless it is provided voluntarily by you for a specific, lawful purpose where we have a legal basis to process it.

How We Collect Personal Data

We collect personal data through the following means:

• Direct Interactions: You may give us your personal data by filling in forms on our site, corresponding with us by post, phone, or email, or otherwise interacting with us.
• Automated Technologies: As you interact with our site, we may automatically collect Usage Data and Technical Data using cookies, server logs, and other similar technologies.

Purposes and Legal Basis for Processing

We process your personal data for specific purposes and rely on the following legal bases under data protection laws:

• To provide and maintain our services: To operate our site, provide information about our services (Custom Software Development, Cloud Infrastructure Management, Cybersecurity Consulting, Business Intelligence Solutions, Digital Transformation Strategy), and respond to your inquiries.
  • Legal Basis: Performance of a contract with you (or to take steps at your request before entering into a contract) and our legitimate interests in operating our business.
• To improve our site and services: To understand how our site is used, identify areas for improvement, and develop new features or services.
  • Legal Basis: Our legitimate interests in developing and improving our services.
• For security and fraud prevention: To protect our site, systems, and data from unauthorized access, cyberattacks, and other security threats, and to prevent fraudulent activity.
  • Legal Basis: Our legitimate interests in ensuring the security of our operations and legal obligations.
• To comply with legal obligations: To meet requirements under applicable laws, regulations, or legal processes.
  • Legal Basis: Compliance with a legal obligation.
• With your consent: Where required by law, we may process your data based on your explicit consent, for example, for sending certain marketing communications. You have the right to withdraw consent at any time.
  • Legal Basis: Your consent.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We also limit access to your personal data to employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Sharing and Disclosure of Personal Data

We do not sell, rent, or trade your personal data. We may share your personal data with:

• Service Providers: Third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as IT service providers, analytics providers, and system administrators. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
• Legal and Regulatory Authorities: We may disclose your data when required by law, court order, or other governmental or law enforcement requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

International Data Transfers

Your personal data may be transferred to and stored in countries outside of the European Economic Area (EEA) and Turkey. If we transfer your data internationally, we will ensure that appropriate safeguards are in place to protect your personal data, such as relying on standard contractual clauses approved by the European Commission or other legally recognized mechanisms.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data:

• The right to access: Request a copy of the personal data we hold about you.
• The right to rectification: Request correction of inaccurate or incomplete personal data we hold about you.
• The right to erasure (right to be forgotten): Request the deletion of your personal data under certain conditions.
• The right to restriction of processing: Request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: Object to our processing of your personal data under certain conditions, particularly where we process based on legitimate interests or for direct marketing.
• The right to data portability: Request to receive your personal data in a structured, commonly used and machine-readable format and to transmit that data to another controller under certain conditions.
• The right to withdraw consent: Withdraw your consent at any time where we rely on consent as the legal basis for processing your data. This will not affect the lawfulness of processing carried out before you withdraw your consent.
• The right to lodge a complaint: Lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable data protection laws.

Exercising Your Rights

To exercise any of your rights, please contact us in writing at the physical address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies

Our site may use cookies and similar technologies to enhance user experience and analyze site usage. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

Links to Third-Party Websites

Our site may contain links to third-party websites. This privacy policy does not cover those external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without appropriate legal consent. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us by writing to:

Dijital Çözümler A.Ş.
No: 20
Ahi Evran Caddesi, Kat: 5, Daire: 55
Istanbul, Istanbul Province, 34398
Turkey